Shipping & Return Information

Within Singapore

  • All products are quoted in Singapore Dollars (SGD) and are shipped from Singapore.
  • SGD 3.90 flat rate for orders below S$50.
  • Free shipping for orders over S$50.
  • We use Ninja Packs for local delivery.
  • Orders will take 2-3 working days to process.
  • A tracking number will be provided in the shipping confirmation e-mail once the parcel is dispatched.
  • Local couriers will typically take 1-2 working days to deliver to your doorstep.
  • There will be a maximum of 2 delivery attempts before the package is returned to us; in such cases, additional shipping charges will apply for returned orders.

International Shipping

  • Yes, we ship worldwide with tracking service now!  😊
  • Processing time on overseas orders will take 2-3 working days.
  • We use DHL Express Commerce, it will typically take 3-5 days to deliver to your doorstep. 
  • Shipping rates is charged by DHL directly. Checkout rates shown at cart. 

Return and Exchange

  • We are always happy to accept returns of damaged or defective products.
  • Please reach out to hello@arukacollection.com within 30 days of receiving your item.
  • We will contact you personally once we have received the email.